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Colleges and Universities: Considerations When Issuing Refunds for Room and Board


It has been nearly a month since colleges and universities began closing their residence halls in response to the COVID-19 outbreak. As students and instructors have shifted to remote classrooms, many institutions are now in the process of determining their room and board refunds. The refund process can have widespread impact on colleges and universities − beyond the inevitable financial burden. From processes to data integrity, institutions have several considerations to keep in mind. Click here to access a short checklist of considerations when issuing refunds to students for room and board. 

For assistance in addressing these considerations, please contact Keenan McKinney, Advisory Manager, at or 314.983.1316.



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