Ron Present, CALA, CNHA, LNHA, FACHCA

I think the health care industry is going to grow in a massive way but will be faced with tremendous industry consolidation; it will need to become increasingly innovative, especially in terms of expanding value-based care and boosting patient engagement.

One of the biggest gaps in the industry right now is the availability of senior housing and services for the middle-income population. There’s lower-income housing available and certainly an abundance of options for the wealthy population. However, the middle-income senior housing model has yet to be perfected. We know the market is there, but from a financial perspective, it’s challenging to make it a feasible venture.

In the coming years, the health care industry will have to lean on innovation and technology to better engage patients and make them more involved in their own decision-making. If patients are engaged in the strategy of their own care, then there will be more opportunity for better financial and clinical outcomes.

I think the health care industry is going to grow in a massive way but will be faced with tremendous industry consolidation; it will need to become increasingly innovative, especially in terms of expanding value-based care and boosting patient engagement.

One of the biggest gaps in the industry right now is the availability of senior housing and services for the middle-income population. There’s lower-income housing available and certainly an abundance of options for the wealthy population. However, the middle-income senior housing model has yet to be perfected. We know the market is there, but from a financial perspective, it’s challenging to make it a feasible venture.

In the coming years, the health care industry will have to lean on innovation and technology to better engage patients and make them more involved in their own decision-making. If patients are engaged in the strategy of their own care, then there will be more opportunity for better financial and clinical outcomes.

I collect sports memorabilia and autographs. When my daughter was born, I wanted to figure out a way to commemorate her birth. I wrote to celebrities, athletes and politicians all over the world asking them to send a greeting to my daughter so that when she was old enough to understand what these letters mean, it would be a true time capsule for what was happening at the time she was born. That started my collection, and now over the years, my kids and I have individually or collectively met over 400 athletes and celebrities. The best encounter? St. Louis Cardinals baseball legend Stan Musial.

I prefer to work as a team and to foster a collaborative environment for both my colleagues and my clients. It’s so important to get a variety of perspectives and to be open to constructive feedback.

By giving people the space to offer ideas and suggestions on how to do something better, in the long run not only do we benefit from a professional perspective, but the clients benefit as well.

Be passionate about what you do! Passion is key to driving your career. If you can find something about your career that you’re passionate about and channel it into your everyday work, I think you can be incredibly happy and successful.

It’s all about making a positive impact with our clients and enabling them to do better, thereby providing better care to patients. The most rewarding parts of my job for me are strategy and thinking for the future. Preparing clients to be successful is a really rewarding experience.